Challenged by Babypark's growth

Babypark is Europe’s largest retailer of baby products, with ten megastores in the Netherlands, one in Germany, and a strong online presence. The company combines physical stores with e-commerce to provide fast and efficient service to parents and caregivers.

Minimal downtime

Continuous operations

The SWAP program keeps Babypark operational at all times, even when devices fail.

< 2-Hour response

Expertise and support

Reverse IT provides technical support with an average response time of less than 2 hours, even during peak periods.

Efficient devices

Mobile Device Management

All mobile devices are centrally managed, with updates and changes deployed seamlessly.

Babypark optimizes warehouse processes with Honeywell and Reverse IT

Babypark, Europe’s largest retailer of baby products, with ten megastores in the Netherlands and one in Germany, is part of the FTH Group and maintains a strong online presence. Since 2017, Reverse IT has been supporting Babypark in optimizing their IT and logistics systems, particularly by maintaining existing hardware and advising on mobile devices for the warehouse.

The significant growth of Babypark and the FTH Group increased pressure on IT and logistics processes. To maintain operational efficiency, advanced digital automation was essential. It was crucial that core warehouse and distribution processes remained intact during this transitio

Always online with fast repairs and a reliable SWAP-program

Thanks to the collaboration with Reverse IT, Babypark can remain fully operational even in the event of device failures. Reverse IT not only provides rapid replacement of faulty equipment but also advises on the optimal use of devices and offers support during peak periods. This ensures an efficient workflow and minimal downtime, keeping the warehouse running smoothly.

Key benefits:

Immediate replacement of defective devices through the SWAP program, preventing work stoppages
Temporary deployment of additional equipment during peak periods for maximum flexibility
Proactive support and guidance from Reverse IT, ensuring processes remain efficient and reliable

Close-up van de robuuste Honeywell CT47 PDA die wordt gebruikt voor orderpicking in een magazijn

Implementation of modern Honeywell equipment

The introduction of a new Warehouse Management System (WMS) brought several challenges for Babypark. To optimize the integration of new AIDC hardware with the WMS, Babypark enlisted Reverse IT for expert guidance.

Reverse IT advised on and implemented Honeywell mobile computers, printers, and handheld scanners, fully integrated with the new WMS. After a careful testing phase, an efficient solution was realized, with Mobile Device Management enabling updates, changes, and management of all devices via a central dashboard. Thanks to Honeywell’s Mobility Edge technology, Babypark benefits from long-term support, durability, and high performance of rugged devices.

Results and benefits

Continuous operations, even in the event of device failures
Rapid replacement of defective hardware through the SWAP program
Efficient integration of WMS with modern Honeywell equipment
Centralized management of mobile devices via Mobile Managed Services
Durable, future-proof rugged devices with a long lifespan

Explore Mobile Device Management

Mobile Device Management redefined

Smarter management. Lightning-fast support. Best-in-class hardware.

We go beyond simply supplying devices. Whether it’s handheld terminals, PDAs, or other mobile devices, we deliver more than just management. As an independent partner, we ensure your mobile fleet always performs at its best, so your employees can work safely, quickly, and without hassle. We do this through our Managed Services.