Device management and logistics innovation

DynaGroup delivers smart solutions in sectors such as e-commerce, telecom, and logistics, with over 2,000 employees in the Benelux. Collaboration is central to their success. By working closely with Reverse IT, DynaGroup has optimized both device management and logistics processes, from mobile devices to sorting applications.

66% faster onboarding

Faster device onboarding

Thanks to Reverse IT’s new MDM solution, the time required to make a device fully operational has dropped from 50 minutes to just 17 minutes. This accelerates device usage and boosts employee productivity.

11 device actions

More efficient device management

Automated and centralized device management has reduced manual actions from 50 to 11 per device. This decreases errors, saves time, and increases the reliability of the IT environment.

100% IT focus

IT Team Focus

The IT team no longer spends time on routine tasks and can fully focus on strategic improvements. This increases the IT department’s value and supports future growth.

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Regaining control and efficiency

In the world of customer-focused logistics services, reliability, efficiency, and control are key. At DynaGroup, hundreds of employees use mobile devices daily for customer interactions, doorstep payments, and executing logistics tasks.

To support the growth and complexity of their logistics processes and device management, DynaGroup wanted better control over their mobile devices and software. Their existing management platform lacked sufficient control and flexibility, leaving IT teams bogged down in manual processes and creating risks for continuity and security.

That’s why DynaGroup partnered with Reverse IT to implement a mature, future-proof MDM platform and further optimize logistics processes. The goal: regain control, visibility, and efficiency, allowing IT teams to focus on strategic management instead of routine tasks.

Staying in control while growing

Although the old platform provided some insights, it had limitations:

Software Management & Remote Control: The system could not scale with the organization.
Manual Processes: IT administrators were stuck performing repetitive tasks.
Limited Visibility: Changes were not always properly deployed, and remote management was difficult.
Loss of Confidence: IT teams gradually lost trust in the system.

As mobile devices played an increasingly critical role, DynaGroup needed a mature, reliable system that could grow with the organization. A flexible and dependable MDM solution.

The approach: practical and people-focused

Reverse IT began by listening to the real challenges and, together with DynaGroup, developed a migration plan based on proven MDM solutions.

Proof of Concept: Hands-on experience before making a decision
Tailored Consultancy: Setup customized to DynaGroup’s processes
Support: Reverse IT acted as a backup while DynaGroup handled most of the migration

Reverse IT supports DynaGroup with a strong back office and proactive service. “We ensure everything runs smoothly behind the scenes, coordinate quickly with suppliers and partners, and are always ready to provide advice and assistance when needed. This takes work off the client’s hands without taking control away from them,” says Jacco Zuidersma, Service Manager South at Reverse IT.

De slimme keuze voor een toekomstbestendig systeem

DynaGroup chose Reverse IT’s modern Mobile Device Management Flex solution, offering:

Real-time insight into the status of every PDA
Remote device lock or wipe in case of loss or theft
Automated license management: expired or invalid licenses are identified and handled
A central dashboard with detailed reporting

“With the new system, we now have much better control over our devices and can work faster and more efficiently. The higher license costs are more than compensated by time savings and improved control,” says Frank Vootz, IT Manager at DynaGroup.p.

Clear benefits for the organization

The new MDM solution has almost entirely eliminated manual management tasks. The system is more reliable and scalable, allowing DynaGroup to extend mobile device usage across other business units. Enhanced reporting provides insights and feedback to other teams.

“The system grows with us and supports our processes better than ever. We now have greater confidence in the continuity and security of our device management environment,” adds Vootz.

<p><strong>Previous collaboration: </strong>hardware replacement</p> image

Previous collaboration: hardware replacement

Reverse IT previously assisted DynaGroup in improving logistics processes at the Dynalogic and Leen Menken hubs. At that time, DynaGroup faced the challenge of replacing their outdated Windows CE devices with robust Android solutions.

The challenge:

Full implementation within four months
Unexpected volume growth (impact of COVID-19)
Limited insight into device status, battery levels, and drop incidents
Need for real-time monitoring and centralized registration

Close-up van de robuuste Honeywell CT47 PDA die wordt gebruikt voor orderpicking in een magazijn

Previous collaboration: solution and results

Honeywell CT60 XP DRH Mobile Computers: Robust, user-friendly, with FlexRange™ technology for scanning from 10 cm to 10 meters
Mobility Edge™ Platform: Future-proof and compatible with Android 13
Operational Intelligence Software: Real-time insight into location, status, battery, and drop incidents

“With Honeywell and Reverse IT, we not only selected and implemented a robust device, but also the tools and services needed to prepare for our future growth,” says Paul Aelmans.

Results:

Increased productivity through reliable scanning
Fewer defective devices on-site
More efficient monitoring and management of mobile devices
Future-proof investment in hardware and software

A worry-free future

Looking ahead to a worry-free future, the long-term partnership with Reverse IT and the choice of a mature MDM solution have given DynaGroup a reliable, flexible, and future-proof device management system.

At Reverse IT, we believe in smart, scalable technology that delivers results from day one. Always client-centered, and always focused on solving concrete productivity challenges with clear, accessible solutions that truly work.

Talk to an expert

Mobile Device Management redefined

Smarter management. Lightning-fast support. Best-in-class hardware.

We go beyond simply supplying devices. Whether it’s handheld terminals, PDAs, or other mobile devices, we deliver more than just management. As an independent partner, we ensure your mobile fleet always performs at its best, so your employees can work safely, quickly, and without hassle. We do this through our Managed Services.

Mobile Device Support

Mobile Device Management

Mobile Device Control

Mobile Device Repair

Managed Printing Solution

Always a suitable solution for every industry

“Dankzij Reverse IT en DNA Services hebben we nu één betrouwbare IT-omgeving met meer controle, stabiliteit en zekerheid in onze dagelijkse operatie”

Moshe van Ooijen, Directie

Security compliance

Mobile Device Management

“The Zebra TC22 with MDM gives us maximum control and minimal effort - a solution we can build on.”

Michel Hoeijmakers, Application administrator

Updates with full control

SOTI MobiControl

“The ability to quickly capture barcode data from both long and short distances with a single device enables us to save time and costs with every scan.”

Paul Aelmans, Manager of System and Process Innovation

66% faster onboarding

Faster device onboarding

“We are confident that Reverse IT and SOTI's solution will help us scale up faster and more efficiently”

Markus Rupp, Picnic Project Engineer

70 days faster

Manual work saved

“Make it an organization-wide process, as acceptance improves the implementation”

Marc van der Blij, Chief information officer

Less downtime

Operational continuity

“Fast delivery of handheld scanners and SOTI allows us to work more efficiently and respond better to peak periods”

Bob Mulders, Head of Infrastructure, Network en Security Management

1,800+ Devices

Centralized device management

“Now we have full overview of scanners per branch and can easily push files and confifurations to devices”

Marcel, Systeembeheerder Hanos

+2000 Devices

Operational equipment

“With our SWAP program for hardware, we ensure direct replacements in case of failure, which minimizes downtime.”

Gijsbert van Bochove, IT manager at Babypark

Minimal downtime

Continuous operations

“Our hardware was outdated, and our custom-developed WMS was discontinued. Therefore, we decided to acquire a third-party WMS.”

Edwin van Dessel, IT-Manager

30% faster processing time

Order processing

“During a testing period with technical support, we were able to make the right hardware choice”

Bart Kroot, Supply Chain Manager Group of Butchers

98–99% uptime

Always available

Reverse IT began by listening to the real challenges and, together with DynaGroup, developed a migration plan based on proven MDM solutions.

Proof of Concept: Hands-on experience before making a decision
Tailored Consultancy: Setup customized to DynaGroup’s processes
Support: Reverse IT acted as a backup while DynaGroup handled most of the migration