Increased efficiency and productivity

Reverse IT helps with SOTI MobiControl integration to save online supermarket Picnic seventy working days of manual configurations

70 days faster

Manual work saved

Automated device management via Reverse IT saves 70 days of manual setup and maintenance, enabling employees to work more efficiently.

+4000 devices

Under management

All Android devices at Picnic are centrally managed with Reverse IT’s MDM solution, ensuring consistent management, security, and updates.

3 minutes installation

Device setup time

Thanks to Reverse IT’s MDM solution, a new device can be operational in just 3 minutes, compared to 20 minutes previously.

Picnic as a growing organization

Founded in 2015 in the Netherlands with just four electric delivery vans, Picnic has since become the largest provider of electric grocery delivery in Europe. With over 2,000 vehicles and hundreds of thousands of customers using the Picnic app, the company offers the same products as supermarkets, but at the lowest price and with free doorstep delivery.

Picnic expands into new cities and countries every month, including Germany (2017) and France, and was recognized in 2019 as the fastest-growing company in the Netherlands. By focusing on technology and sustainability, Picnic aims to provide innovative and efficient home delivery services across Europe.

The challenge: operational pressure during rapid growth

Picnic’s rapid growth brought new challenges:

Delivery drivers rely on properly functioning mobile devices for orders.
Low battery levels can delay deliveries.
Manual device configuration is inefficient and time-consuming.
Security and compliance need to be ensured remotely.

Picnic sought a solution to improve operational efficiency, manage devices reliably, and support delivery drivers regardless of their location.

Reverse IT's solution for Picnic

Reverse IT implemented their Mobile Device Management (MDM) solution, enabling:

Centralized and remote management of all Picnic mobile devices.
Immediate resolution of issues by Reverse IT’s technical specialists.
Real-time visibility of battery status and inventory, allowing devices to be proactively charged or replaced.
Delivery drivers always having fully charged devices with the latest software updates.

Thanks to Reverse IT’s MDM solution, based on SOTI MobiControl, all Android devices can operate uniformly and reliably, regardless of the operating system. This increases the reliability of the delivery service and enhances the experience for the drivers.

Results: faster deployment, less downtime

Faster device setup: reduced from 20 minutes to 3 minutes per device.
Over 4,000 devices centrally managed: saving 70 days of manual work.
Less downtime: higher operational efficiency and uninterrupted deliveries.
Improved security and compliance: clear and secure guidelines for employees.

In April 2023, the collaboration between Picnic and Reverse IT was further strengthened and extended, continuing their successful partnership.

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Mobile Device Management redefined

Smarter management. Lightning-fast support. Best-in-class hardware.

We go beyond simply supplying devices. Whether it’s handheld terminals, PDAs, or other mobile devices, we deliver more than just management. As an independent partner, we ensure your mobile fleet always performs at its best, so your employees can work safely, quickly, and without hassle. We do this through our Managed Services.