HANOS digitizes warehouse with Reverse IT

For over 7 years, international hospitality wholesaler HANOS has been working together with Reverse IT. Recently, a major project was completed with the integration of SOTI MobiControl.

+2000 Devices

Operational equipment

Over 2000 devices are fully operational and managed via MDM for optimal reliability.

Efficient management

MDM integration

All devices are centrally managed and monitored, with updates and configurations carried out remotely.

+7 Years of collaboration

Continuity and support

The long-standing relationship with Reverse IT ensures fast support and technical expertise across all locations.

HANOS optimizes device management with Reverse IT

HANOS, an international hospitality wholesaler, has been collaborating with Reverse IT for over seven years. In 2022, a major project was completed: the implementation of SOTI MobiControl to manage more than 1,700 Zebra devices, replacing the outdated Windows CE scanners.

This solution provides visibility, security, and efficient management of all mobile devices within HANOS.

Mobile Device Management from Reverse IT

In 2022, HANOS switched to SOTI MobiControl to address challenges such as limited device visibility and cumbersome remote management. Reverse IT carried out the implementation and has since provided full technical support, including:

Immediate resolution of technical issues via real-time support
Distribution of Velocity Wldep files to the correct locations
Advice on device configuration and optimal workflow setup

Thanks to this support, IT and department managers can centrally manage all devices, deploy updates and changes seamlessly, and ensure that staff on the floor remain fully operational. Marcel de Boef, system administrator at HANOS, is very satisfied with the collaboration: “The support is perfect, there is nothing to criticize. Moreover, we can communicate directly with SOTI support, which also works excellently.”

Replacement of devices

SOTI is used to manage a large number of newly acquired devices at HANOS. The outdated Windows CE scanner fleet has been completely replaced by Zebra scanners, including hundreds of devices for order pickers and drivers. Reverse IT replaced the legacy Windows CE scanners with modern Zebra devices, including:

Hundreds of devices for order pickers and drivers
Frost-resistant scanners for freezer and order-picking tasks
Scanners for forklift use and access points

Approximately 1,700 devices are now operational, resulting in faster workflows, higher reliability, and continuity in the distribution process.

Long-term collaboration and added Value

The collaboration between HANOS and Reverse IT began seven years ago with the rental of additional scanners for peak periods. Since then, over 2,000 devices have been repaired (and are now under management), with fast service and cost-effective solutions. Reverse IT provides flexible solutions, centralized management, and real-time support, ensuring HANOS remains continuously operational.

Currently, even access gates at all HANOS locations are managed via SOTI MobiControl. This implementation paves the way for future optimizations, allowing other Android, iOS, Windows, or Linux devices to be centrally managed as well.

Results and benefits

Efficient management of 2,000+ mobile devices
Real-time overview of all devices and locations
Improved security and continuity of operations
Rapid deployment of updates and configurations via MDM
Future-proof solution for further device integration

Optimize your own organization

Mobile Device Management redefined

Smarter management. Lightning-fast support. Best-in-class hardware.

We go beyond simply supplying devices. Whether it’s handheld terminals, PDAs, or other mobile devices, we deliver more than just management. As an independent partner, we ensure your mobile fleet always performs at its best, so your employees can work safely, quickly, and without hassle. We do this through our Managed Services.